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Taxation and Customs Union

BPM - Business Process Modelling eLearning course

Content of the course

This short eLearning module presents information to understand how BPM can be used at EU level.
See more information on the UCC BPM.

Who is this course for?

The course can be useful to Customs officers and trade as it explains how the legal provisions are translated into a visual, understandable and integrated way (combining provisions from UCC, UCC DA and UCC IA).

How was this course developed?

Experts in BPM from the Directorate General for Taxation and Customs Union developed the content of this course under the Customs 2020 Programme.

How to use this eLearning course ?

The eLearning module is free to download and easy to use.

It can be used as standalone courses ((zip or 7z file which includes iso, exe, html or html5 formats) or integrated in your local LMS system (scorm format). Download and unpack the format of your choice using a file archiver/compressor software, for example 7-Zip, WinZip or WinRarThe ‘Quick Start Guide’ in the download package explains how to unpack and install the course on your PC or system.

install the course on your PC or system.

For the best performance of our eLearning modules, we recommend in general to use the HTML5 format. This version does not include any Flash content and will run on most devices and modern browsers. To run the HTML5 version we recommend using the following specified browsers:

  • Windows: Internet Explorer 11 or later, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version);
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version);
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later.

For specific information on each course, please consult the following table.

If you still experience any technical problems or have any questions, please contact us by email at

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Available modules


Available languages

BPM1. Course introduction
2. Process definition
3. key components of BPM
Read the course leaflet
45 minutes


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