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Taxation and Customs Union

Distance selling of excise goods

Rules on the sales of excise goods to persons in other EU countries

Distance selling refers to sales of goods to private persons located in another EU country than the consignor (i.e. business-to-consumer transaction). In the EU, specific rules apply for distance selling of excise goods that have been released for consumption.

Provisions

The following rules apply for distance selling of excise goods in the EU:

  • B2C nature – The transaction must take place between a business and a consumer. The business carries out an independent economic activity and must dispatch or transport the goods to the territory of another EU country. The consumer must be a private person who does not carry out an independent economic activity and is located in another EU country.
  • Place of taxation – Taxation takes place in the destination country. Therefore, products released for consumption which are transported to another EU country are subject to excise duties in that EU country.
  • Liability of taxation – The consignor is liable to pay excise duties. However, in certain EU countries, the consignor may appoint a tax representative. In that case, the representative is liable for taxation and its related procedures. In addition, certain EU countries may hold the buyer liable to pay excise duties if the consignor fails to do so, or if the consignor has arranged for transportation of the goods on their own.
  • Double taxation – To avoid double taxation, the excise duty paid in the EU country where the goods were dispatched from shall be reimbursed, subject to that country’s conditions.

Rules for consignors

Goods must be dispatched and excise duty paid in accordance with the procedures laid down by the EU country of destination. Check the national excise procedures before dispatching goods to private persons located in another EU country.

The consignor must comply with the following requirements:

  • Before dispatching the goods, they must register their identity and guarantee payment of excise duty with the competent office in the EU country of destination;
  • They must pay the excise duty after the goods have been delivered;
  • They must keep accounts of deliveries of excise goods.

Note that distance selling of tobacco products is prohibited in most EU countries. Please check national rules before dispatching tobacco and tobacco-related products to private persons.

Country-specific information

For information on the excise duty rates applicable to different products and/or in different EU countries, please consult the Taxes in Europe Database (TEDB).

Taxes in Europe Database

For detailed information on the procedures applicable to distance selling in a specific EU country, visit the following national websites:

Austria

Belgium

Bulgaria

Croatia

Czechia

Denmark 

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy (not available)

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal (not available)

Romania

Slovakia

Slovenia

Spain

Sweden

Contact point for support to economic operators

Find the contact point by country
CountryAdministrationAddressPhone number
AustriaZollamt Österreich Zollstelle Innsbruck

no address available

post [dot] za9-atgatbmf [dot] gv [dot] at (post[dot]za9-atg[at]bmf[dot]gv[dot]at)

+ 43 050 233 568
BelgiumAlgemene Administratie van de Douane en Accijnzen/Administration générale des Douanes et Accises

no address available

info [dot] douaneatminfin [dot] fed [dot] be (info[dot]douane[at]minfin[dot]fed[dot]be)

+ 32 (0)2 572 57 57 
BulgariaNational Customs Agency of the Republic of Bulgaria  
CroatiaMinistry of Finance, Customs Administration, Sector for Excise Duties and Special Taxes

Alexandera von Humboldta 4a,

10 000 Zagreb, Croatia

info [dot] exciseatcarina [dot] hr (info[dot]excise[at]carina[dot]hr)

+385 (01) 621 1212
CzechiaThe Customs Administration of the Czech Republicno address or email availablenot available
DenmarkSKAT - Danish Customs and Tax Administrationno address or email available+45 72222810
FinlandFinnish Tax AdministrationFinnish contact +358 (0)29 497 154
FranceDoines & droits indirectsno address or email availablenot available
GermanyGerman Customs Information Centre

Monday to Friday from 8 am to 5 pm 

Generalzolldirektion

Zentrale Auskunft Postfach 10 07 61

01077 Dresden

enquiries [dot] englishatzoll [dot] de (enquiries[dot]english[at]zoll[dot]de) 

(5 MB max for e-mail attachments)

+49 228 303-26040 

Fax: +49 228 303-97924

GreeceIndependent authority for public revenue

180 Peiraios street,

17778 Tayros

Athens

finexcisataade [dot] gr (finexcis[at]aade[dot]gr)

+30 2131410679
HungaryNational Customs and Tax Administration
Large Taxpayers Tax and Customs Directorate (KAVIG) 

Dob utca (street) 75-81,

1077 Budapest 
Mailing address: 
1410 Budapest, P.O. Box 138

kavigatnav [dot] gov [dot] hu (kavig[at]nav[dot]gov[dot]hu)

+36 1 461 3300
IrelandOffice of the Revenue Commissioners

Collector General's Division,

Sarsfield House, Francis Street, Limerick V94 R972

roshelpatrevenue [dot] ie (roshelp[at]revenue[dot]ie)

+353 1 738 3663
ItalyAgenzia delle Dogane e dei Monopoli 

Italian contacts

no email available

not available
LatviaState Revenue Service

Talejas iela 1, Riga, Latvia,

LV-1978

vidatvid [dot] gov [dot] lv (vid[at]vid[dot]gov[dot]lv)

+371 67120000
LuxembourgServicedesk eDouane

22 rue de Bitbourg,

L-1273 Luxembourg, Luxembourg

BP 1605
L-1016 Luxembourg

servicedeskatdo [dot] etat [dot] lu (servicedesk[at]do[dot]etat[dot]lu)

+352 28182000
NetherlandsCentral Excise Unit (CUA)

no address available

cuaatdouane [dot] nl (cua[at]douane[dot]nl)

not available
PolandMinistry of Finance
Department of Excise Duty and Other Public Levies

no address available

sekretariat [dot] padatmf [dot] gov [dot] pl

not available
Portugalnot availableno address or email availablenot available
RomaniaFiscal Authority/Customs Authority

no address available

Romanian contact

+40 31 403 91 60
SlovakiaFinancial Administration of the Slovak republic

Lazovná 63, 974 01

Banská Bystrica

Contact - PFS (financnasprava.sk)

+421 (48) 4317 222
SloveniaFinancial Administration of the Republic of Slovenia

General Financial Office
Šmartinska cesta 55,

1000 Ljubljana

no email available

not available
Spainnot availablenoa ddress or email availablenot available
SwedenSkatteverket / Swedish Tax Agency

SE 205 30 MALMÖ

skatteverketatskatteverket [dot] se (skatteverket[at]skatteverket[dot]se)

+46 8 564 851 60  

Legal texts

Council Directive (EU) 2020/262 laying down the general arrangements for excise duty