ITIL
Some Bibliographical References
Here are some ITIL bibliographical references:
IT Service Management based on ITIL - An introduction, itSMF, Van Haren Publishing, ISBN 90-77212-28-0
IT Service Management, I. Macfarlane & C. Rudd, itSMF Ltd, ISBN 0-954706-1-6
Planning to implement Service Management, V. Lloyd, C. Rudd & C. Littlewood, itSMF Ltd, ISBN 0-9524706-9-1
Service Support, UK Office of Government Commerce, ISBN 0-1133001-5-8
Service Delivery, UK Office of Government Commerce, ISBN 0-1133001-7-4
Application Management, A. Cartlidge, C. Littlewood & D. Ward, itSMF Ltd, ISBN 0-9543521-0-6
Software Asset Management, UK Office of Government Commerce, ISBN 0-1133094-3-0
ICT Infrastructure Management, G. Barnett, C. Rudd & D. Ward, itSMF Ltd, ISBN 0-9543521-1-4
IT Security Management, D. Cambray & G. Hodgiss, itSMF Ltd, ISBN 0-9524706-8-3
Security Management Book, UK Office of Government Commerce, ISBN 0-1133001-4-X
The Business Perspective, UK Office of Government Commerce, ISBN 0-11330089-4-9
For further information, please consult the UK Office of Government Commerce at http://www.ogc.gov.uk