1. Background information: Methodology

 


 

This section provides background information related to the applicable methodology and related standards references for the systems operations managed by DG TAXUD in customs and taxation area.

 

 

 1-1   Methodology

 

        1-1-1   TEMPO

        (TAXUD Electronic Management of Projects Online)

            TEMPO on the WEB [URL] [login information included in ToR - Annex I]

       

        1-1-2   ITIL

        (Information Technology Infrastructure Library)

            ITIL Official Website [Web]

            ITIL Formal Publications [Web]

            ITIL - Bibliographical References [.htm]

 

        1-1-3   CIRCA

        (Communication & Information Resource Center Administrator)

           CIRCA Presentation [.ppt]

           CIRCA Quick Guide [.doc]

           CIRCA FAQs [.doc]

           CIRCA User Manual [.doc]

           CIRCA on Europa [Web]

 

        1-1-4   RUP@EC

        (Rational United Process @ European Commission)

           RUP@EC Web Site [URL]