1. Background information: Methodology
This section provides background information related to the applicable methodology and related standards references for the systems operations managed by DG TAXUD in customs and taxation area.
1-1 Methodology
1-1-1 TEMPO
(TAXUD Electronic Management of Projects Online)
TEMPO on the WEB [URL] [login information included in ToR - Annex I]
1-1-2 ITIL
(Information Technology Infrastructure Library)
ITIL Formal Publications [Web]
ITIL - Bibliographical References [.htm]
1-1-3 CIRCA
(Communication & Information Resource Center Administrator)
1-1-4 RUP@EC
(Rational United Process @ European Commission)