UCC CCI simplification entails significant benefits for European companies, as the Economic Operator (EO) can lodge all his customs declarations for import at a single point in the EU at a customs office in the Member State where he is established (Supervising Customs Office for Centralised Clearance for Import - SCI) whilst goods are being physically presented at a customs office in another Member State (Presentation Customs Office for Centralised Clearance for Import - PCI). The CCI concept allows economic operators to centralise and integrate accounting, logistics and distribution functions at one place and reduces interaction with customs by using the SCI as the main contact partner. It also enables companies to be more competitive in the globalised market and to do more business with customers and partners regardless of their location.
Business guidance

- General publications
- 29 August 2025
Updated CCI FULL System Guidance and Slides: Replaces CCI P1 BG and Slides (Nov 10, 2023)

- General publications
- 29 August 2025
Updated CCI FULL System Guidance and Slides: Replaces CCI P1 BG and Slides (Nov 10, 2023)

- General publications
- 1 September 2025
This Practical Guide serves as a valuable source of information about Centralised Clearance for Import authorisations valid at EU level (EU CCI) by providing the national contact points for VAT, excise duties, and other national requirements regarding EU CCI authorisations. It includes the contact information for the CCI National Helpdesks of each Member State. Additionally, this guide offers links to the National Customs Administration Websites of Member States, where relevant information concerning EU CCI system and authorisations for it can be accessed. The guide aims to facilitate the authorisation process for EU CCI by consolidating all necessary contact details and national-level information into a single, accessible document.
In order to see the practical guide, please click on the Preview below.
CCI information available on link
ZK-1770, Arbeitsrichtlinie Zollanmeldung - Vereinfachte Verfahren - Inhaltsverzeichnis
National VAT requirements
Department/Entity: Federal Ministry of Finance
Mail: post [dot] ucc-import
bmf [dot] gv [dot] at
Phone: +43 1 514 33 0
National excise requirements
Department/Entity: Federal Ministry of Finance
Mail: post [dot] ucc-import
bmf [dot] gv [dot] at
Phone: +43 1 514 33 0
Other national requirements including P&R
Department/Entity: Federal Ministry of Finance
Mail: post [dot] ucc-import
bmf [dot] gv [dot] at
Phone: +43 1 514 33 0
National Helpdesk technical / functional questions mailboxes triple-c-austria
bmf [dot] gv [dot] at (triple-c-austria[at]bmf[dot]gv[dot]at)
Phone: +43 50 233 730 / Fax: +43 50 233 5962051
Opening hours: Mon-Sun: 00:00-23:59
Emergency / Fallback: No special number
CCI information available on link
Dutch:
French:
National VAT requirements
Department/Entity: FPS Finance – Customs and excise - Douane 2
Mail: da [dot] ops [dot] douane2
minfin [dot] fed [dot] be (da[dot]ops[dot]douane2[at]minfin[dot]fed[dot]be)
Phone: N/A
National excise requirements
Department/Entity: FPS Finance – Customs and excise - Douane 2
Mail: da [dot] ops [dot] douane2
minfin [dot] fed [dot] be (da[dot]ops[dot]douane2[at]minfin[dot]fed[dot]be)
Phone: N/A
Other national requirements including P&R
Department/Entity: FPS Finance – Customs and excise - Douane 2
Mail: da [dot] ops [dot] douane2
minfin [dot] fed [dot] be (da[dot]ops[dot]douane2[at]minfin[dot]fed[dot]be)
Phone: N/A
National Helpdesk technical / functional questions mailboxes plda [dot] helpdesk
minfin [dot] fed [dot] be (plda[dot]helpdesk[at]minfin[dot]fed[dot]be)
Phone: +32 2 579 33 33
Opening hours: Mon-Fri: 08:00 - 18:00
Outside opening hours, you can contact the permanency service of the PDLA Helpdesk by phone only on +32 2 579 33 33 on weekdays from 6pm to 8am and from Friday 6pm to Monday 8am.
CCI information available on link
Поставяне на стоките под митнически режим
National VAT requirements
Mail: servicedesk
customs [dot] bg (servicedesk[at]customs[dot]bg)
Phone: +359 2 9859 4365
National excise requirements
Mail: servicedesk
customs [dot] bg (servicedesk[at]customs[dot]bg)
Phone: +359 2 9859 4365
Other national requirements including P&R
Mail: servicedesk
customs [dot] bg (servicedesk[at]customs[dot]bg)
Phone: +359 2 9859 4365
National Helpdesk technical / functional questions mailboxes servicedesk
customs [dot] bg (servicedesk[at]customs[dot]bg)
Phone: +359 2 9859 4365
Opening hours:
Technical Helpdesk: Mon-Fri: 09:00-17:30
Functional Helpdesk: Mon-Fri: 09:00-17:30
Emergency / Fallback: No special number
CCI information available on link
EL
EN
CUSTOMS & EXCISE - eCustoms Project
National VAT requirements
Mail: helpdesk [dot] cyprus
customs [dot] mof [dot] gov [dot] cy (helpdesk[dot]cyprus[at]customs[dot]mof[dot]gov[dot]cy)
Phone: +35722601867
National excise requirements
Mail: helpdesk [dot] cyprus
customs [dot] mof [dot] gov [dot] cy (helpdesk[dot]cyprus[at]customs[dot]mof[dot]gov[dot]cy)
Phone: +35722601867
Other national requirements including P&R
Mail: helpdesk [dot] cyprus
customs [dot] mof [dot] gov [dot] cy (helpdesk[dot]cyprus[at]customs[dot]mof[dot]gov[dot]cy)
Phone: +357 22601867
National Helpdesk technical / functional questions mailboxes
Mail: helpdesk [dot] cyprus
customs [dot] mof [dot] gov [dot] cy (helpdesk[dot]cyprus[at]customs[dot]mof[dot]gov[dot]cy)
Phone: +35722601867
Opening hours: Mon-Fri 08:00-16:00
Emergency / Fallback: +35722601888 / +35722601884
CCI information available on link
Celní rozhodnutí / povolení (Customs Decisions System)
National VAT requirements
Department/Entity: Tax Office for the Moravian-Silesian Region
Mail: podatelna3200
fs [dot] gov [dot] cz (podatelna3200[at]fs[dot]gov[dot]cz)
Phone: +420 596 651 111
National excise requirements
Department/Entity: General Directorate of Customs, Excise Duties Department, ELO and Excise Systems Unit
Mail: elo
celnisprava [dot] gov [dot] cz (elo[at]celnisprava[dot]gov[dot]cz)
Phone: +420 261 332 051, +420 261 332 037
Other national requirements including P&R
Department/Entity: General Directorate of Customs, Department 22 Customs
Mail: ccc
celnisprava [dot] gov [dot] cz (ccc[at]celnisprava[dot]gov[dot]cz)
Phone: +420 261 332 215, +420 261 332 117, +420 261 332 218
National Helpdesk technical / functional questions mailboxes
Mail: ecrhelpdesk
celnisprava [dot] gov [dot] cz (ecrhelpdesk[at]celnisprava[dot]gov[dot]cz)
Phone: +420 261 331 998
Opening hours: Mon – Fri 07:00 – 15:30
Emergency / Fallback: +420 724 013 914
CCI information available on link
CCL - Centraliseret toldbehandling
National VAT requirements
Department/Entity: Danish Tax Agency
Mail: contact via web-site –
Sådan indberetter du moms
Phone: 72 22 28 67
National excise requirements
Department/Entity: Danish Tax Agency
Mail: contact via website –
Sådan indberetter du punktafgifter
Phone: 72 22 28 10
Other national requirements including P&R
Department/Entity: Danish Customs Agency / Control Secretariat
Mail: kontrol [dot] sek
toldst [dot] dk (kontrol[dot]sek[at]toldst[dot]dk)
Phone: 72 22 12 12
National Helpdesk technical / functional questions mailboxes servicedesk
toldst [dot] dk (servicedesk[at]toldst[dot]dk)
Phone: +45 7015 7301
Opening hours:
Mon-Fri: 08:00-17:00 – e-mail surveillance: 07:00-20:00
Sat-Sun: 10:00-14:00 – e-mails only
Emergency / Fallback: Mon-Fri: No special number
CCI information available on link
Zoll online - Weitere Vereinfachungen
Zoll online - Antrag und Bewilligung
Zoll online - Kontaktstelle Konsultationsverfahren
National VAT requirements
Department/Entity: Generalzolldirektion Direktion V
Mail: DV [dot] GZD
zoll [dot] bund [dot] de (DV[dot]GZD[at]zoll[dot]bund[dot]de)
Phone: N/A
National excise requirements will be communicated when available
Department/Entity:
Mail:
Phone: N/A
Other national requirements including P&R
Department/Entity: Generalzolldirektion Direktion V, Abteilung B
Mail: DVB1 [dot] GZD
zoll [dot] bund [dot] de (DVB1[dot]GZD[at]zoll[dot]bund[dot]de)
Phone: N/A
National Helpdesk technical / functional questions mailboxes
will be communicated when available
Phone:
Opening hours:
Emergency / Fallback:
CCI information available on link
Tolliinfosüsteemide kasutajatele
National VAT requirements
Department/Entity: Estonian Tax and Customs Board
Mail: cci-info
emta [dot] ee (cci-info[at]emta[dot]ee)
Phone: +372 880 0814
National excise requirements
Department/Entity: Estonian Tax and Customs Board
Mail: cci-info
emta [dot] ee (cci-info[at]emta[dot]ee)
Phone: +372 880 0814
Other national requirements including P&R
Department/Entity: Estonian Tax and Customs Board
Mail: cci-info
emta [dot] ee (cci-info[at]emta[dot]ee)
Phone: +372 880 0814
National Helpdesk technical / functional questions mailboxes eeservicedesk
emta [dot] ee (eeservicedesk[at]emta[dot]ee)
Phone: +372 8800 888
Opening hours:
Mon-Thu: 08:15-17:00
Fri: 08:15-15:45
Emergency / Fallback: No special number
CCI information available on link
Tax Agency: Centralized Dispatch - National Centralized Dispatch Authorization
National VAT requirements
Department/Entity: OFICINA NACIONAL DE GESTIÓN ADUANERA E IIEE (ONGAIE)
Mail: Spanish_MS_authorisation
correo [dot] aeat [dot] es (Spanish_MS_authorisation[at]correo[dot]aeat[dot]es)
Phone: +34917289622
National excise requirements
Department/Entity: OFICINA NACIONAL DE GESTIÓN ADUANERA E IIEE (ONGAIE)
Mail: Spanish_MS_authorisation
correo [dot] aeat [dot] es (Spanish_MS_authorisation[at]correo[dot]aeat[dot]es)
Phone: +34917289622
Other national requirements including P&R
Department/Entity: OFICINA NACIONAL DE GESTIÓN ADUANERA E IIEE (ONGAIE)
Mail: Spanish_MS_authorisation
correo [dot] aeat [dot] es (Spanish_MS_authorisation[at]correo[dot]aeat[dot]es)
Phone: +34917289622
National Helpdesk technical / functional questions mailboxeshelpdeskspain
correo [dot] aeat [dot] es (helpdeskspain[at]correo[dot]aeat[dot]es)
Phone: +34 91 583 6241 / +34 91 583 6280
Opening hours: Mon-Fri: 08:00-17:00
Emergency / Fallback: No special number
CCI information available on link
Centralised clearance for import (CCI)
National VAT requirements
Department/Entity: Finnish Tax Administration
Mail: Large companies – sending e-mail to us - vero.fi
Phone: +358 29 497 051
National excise requirements
Department/Entity: Finnish Tax Administration, Excise
Mail: valmisteverotus
vero [dot] fi (valmisteverotus[at]vero[dot]fi)
Phone: +358 (0) 29 497 154
Other national requirements including P&R
Department/Entity: Enforcement Department Restrictions and prohibitions
Mail: rajoitukset
tulli [dot] fi (rajoitukset[at]tulli[dot]fi)
Phone: N/A
National Helpdesk technical / functional questions mailboxes hd
tulli [dot] fi (hd[at]tulli[dot]fi)
Phone: +358 295 521 001
Opening hours:
Technical Helpdesk: Mon-Sun: 00:00-23:59
Functional Helpdesk: Mon-Fri: 07:00-17:00
Emergency / Fallback: No special number
CCI information available on link
Le dédouanement centralisé communautaire (DCC)
National VAT requirements
Department/Entity: Direction Générale des Douanes – COMINT 1
Mail: dg-comint1
douane [dot] finances [dot] gouv [dot] fr (dg-comint1[at]douane[dot]finances[dot]gouv[dot]fr)
Phone: N/A
National excise requirements
Department/Entity: Direction Générale des Douanes – FID3
Mail: dg-fid3
douane [dot] finances [dot] gouv [dot] fr (dg-fid3[at]douane[dot]finances[dot]gouv[dot]fr)
Phone: N/A
Other national requirements including P&R
Department/Entity: Direction Générale des Douanes - COMINT 2
Mail: dg-comint2
douane [dot] finances [dot] gouv [dot] fr (dg-comint2[at]douane[dot]finances[dot]gouv[dot]fr)
Phone: N/A
National Helpdesk technical: cid-nsti
douane [dot] finances [dot] gouv [dot] fr (cid-nsti[at]douane[dot]finances[dot]gouv[dot]fr)
National Helpdesk functional questions mailboxes cid-sau
douane [dot] finances [dot] gouv [dot] fr (cid-sau[at]douane[dot]finances[dot]gouv[dot]fr)
Phone: +33 9 70 28 01 00
Opening hours: Mon-Fri: 08:00-18:00
Emergency / Fallback: No special number
CCI information available on link
Will be communicated when available
National VAT requirements
Department/Entity: VAT Dept. / Directorate General for Customs & Excise Duties/ IAPR
Mail: vat-customs
aade [dot] gr (vat-customs[at]aade[dot]gr)
Phone: +30 213 141 0653
National excise requirements
Department/Entity: Excise Duties Dept. /Directorate General for Customs & Excise Duties/ IAPR
Mail: finexcis
aade [dot] gr (finexcis[at]aade[dot]gr)
Phone: +30 213 141 0679
Other national requirements including P&R
https://www.aade.gr/en/customs/traders/prohibitions-restrictions
Department/Entity: Restrictions & Prohibitions Dept./ Directorate General for Customs & Excise Duties/ IAPR
Mail: dtd
aade [dot] gr (dtd[at]aade[dot]gr)
Phone: +30 213 141 0620
National Helpdesk technical / functional questions mailboxes cci_helpdesk
aade [dot] gr (cci_helpdesk[at]aade[dot]gr)
Phone: +30 213 135 6742 / +30 213 135 6338
Opening hours: 09.00 – 17.00
Emergency / Fallback: Not available
CCI information available on link
Carinska uprava - Pojednostavnjenja carinskih postupaka
National VAT requirements
Department/Entity: Sector for customs system, General Directorate of Customs
Mail: hrais3
carina [dot] hr (hrais3[at]carina[dot]hr)
Phone: N/A
National excise requirements
Department/Entity: Sector for customs system, General Directorate of Customs
Mail: hrais3
carina [dot] hr (hrais3[at]carina[dot]hr)
Phone: N/A
Other national requirements including P&R
Department/Entity: Sector for customs system, General Directorate of Customs
Mail: hrais3
carina [dot] hr (hrais3[at]carina[dot]hr)
Phone: N/A
National Helpdesk technical / functional questions mailboxes helpdesk
carina [dot] hr (helpdesk[at]carina[dot]hr)
Phone: +385 1 6511888 / Fax: +385 1 6511889
Opening hours:
Technical Team: Mon-Sun: 00:00-24:00
Legal Team: Mon-Fri: 08:00-16:00
Emergency / Fallback: No special number
CCI information available on link
No special link, please contact HU customs office or Central Management.
Will be communicated when available.
National VAT requirements
Department/Entity:
National Tax and Customs Administration
Central Management
Customs Department
Mail: ki [dot] vfo
nav [dot] gov [dot] hu (ki[dot]vfo[at]nav[dot]gov[dot]hu)
Phone: N/A
National excise requirements
Department/Entity:
National Tax and Customs Administration
Central Management
Customs Department
Mail: ki [dot] vfo
nav [dot] gov [dot] hu (ki[dot]vfo[at]nav[dot]gov[dot]hu)
Phone: N/A
Other national requirements including P&R
Department/Entity:
National Tax and Customs Administration
Central Management
Customs Department
Mail: ki [dot] vfo
nav [dot] gov [dot] hu (ki[dot]vfo[at]nav[dot]gov[dot]hu)
Phone: N/A
National Helpdesk technical / functional questions mailboxes hd
nav [dot] gov [dot] hu (hd[at]nav[dot]gov[dot]hu)
Phone: +36 1 470 42 93 / +36 1 470 41 86 / Fax: +36 1 470 43 89
Opening hours:
Mon-Thu: 08:00-17:00
Fri: 08:00-14:00
Emergency / Fallback: No special number
CCI information available on link
UCC – Automated Import System (AIS) V2 Future Release inc. EUCDM & CCI upgrades – Schemas and WSDLs
National VAT requirements
Department/Entity: Revenue Commissioners
Mail: SimplifiedProcedures
revenue [dot] ie (SimplifiedProcedures[at]revenue[dot]ie)
Phone: N/A
National excise requirements
Department/Entity: Revenue Commissioners
Mail: SimplifiedProcedures
revenue [dot] ie (SimplifiedProcedures[at]revenue[dot]ie)
Phone: N/A
Other national requirements including P&R
Department/Entity: Revenue Commissioners
Mail: SimplifiedProcedures
revenue [dot] ie (SimplifiedProcedures[at]revenue[dot]ie)
Phone: N/A
National Helpdesk technical: ICTDITPLiveSupportTeamGroup
revenue [dot] ie (ICTDITPLiveSupportTeamGroup[at]revenue[dot]ie)
Phone: +353 1 738 36 77 / Fax: +353 1 863 54 90
National Helpdesk functional questions mailboxes eCustoms
revenue [dot] ie (eCustoms[at]revenue[dot]ie)
Phone: +353 1 738 36 77 / Fax: +353 676 33 97
Opening hours:
By e-Mail: Mon-Sun: 00:00-24:00
By phone: Mon-Fri: 09:00-14:00
Emergency / Fallback: No special number
CCI information available on link
A specific web page will be published when available.
National VAT requirements
Department/Entity: Ufficio Disciplina Risorse Proprie e altri diritti doganali
Mail: dir [dot] dogane [dot] risorseproprie
adm [dot] gov [dot] it (dir[dot]dogane[dot]risorseproprie[at]adm[dot]gov[dot]it)
Phone: +39 06 50243225
National excise requirements Will be communicated when available
Department/Entity:
Mail:
Phone:
Other national requirements including P&R
Department/Entity: Ufficio Regimi e Procedure Doganali – Direzione Dogane
Ufficio Controlli Dogane – Direzione Dogane
Ufficio Disciplina Risorse Proprie e altri diritti doganali
Mail: dir [dot] dogane [dot] regimi
adm [dot] gov [dot] it (dir[dot]dogane[dot]regimi[at]adm[dot]gov[dot]it) (authorizations)
dir [dot] dogane [dot] controlli
adm [dot] gov [dot] it (dir[dot]dogane[dot]controlli[at]adm[dot]gov[dot]it) (P&R)
dir [dot] dogane [dot] risorseproprie
adm [dot] gov [dot] it (dir[dot]dogane[dot]risorseproprie[at]adm[dot]gov[dot]it) (DPO-CGU- sharing collection costs)
Phone:
+39 06 50246089 (authorisations)
+39 06 50246412 (P&R)
+39 06 50243225 (DPO-CGU)
National Helpdesk technical / functional questions mailboxes adm [dot] helpdesk [dot] eu
adm [dot] gov [dot] it (adm[dot]helpdesk[dot]eu[at]adm[dot]gov[dot]it)
Phone: N/A
Opening hours:
By e-Mail: Mon-Sun: 00:00-24:00
By phone: Mon-Sun: 00:00-24:00
Emergency / Fallback: 800 060500
CCI information available on link
National VAT requirements
Department/Entity: Customs Department under the Ministry of Finance of the Republic of Lithuania, Tax Administration Division
Mail: UCC_CC_IMP_P2-LT
lrmuitine [dot] lt (UCC_CC_IMP_P2-LT[at]lrmuitine[dot]lt)
Phone: +370 665 15016
National excise requirements
Department/Entity: Customs Department under the Ministry of Finance of the Republic of Lithuania, Tax Administration Division
Mail: UCC_CC_IMP_P2-LT
lrmuitine [dot] lt (UCC_CC_IMP_P2-LT[at]lrmuitine[dot]lt)
Phone: +370 665 15016
Other national requirements including P&R
Department/Entity: Customs Department under the Ministry of Finance of the Republic of Lithuania, Customs Procedures Division, Activity Supervision and Non-Tariff Measures Control Division, Customs Control Organisation Division
Mail: UCC_CC_IMP_P2-LT
lrmuitine [dot] lt (UCC_CC_IMP_P2-LT[at]lrmuitine[dot]lt)
Phone: +370 671 63441; +370 620 81475; +370 610 01293
National Helpdesk technical / functional questions mailboxes ITPC
lrmuitine [dot] lt (ITPC[at]lrmuitine[dot]lt)
Phone: +370 5 236 23 02 / Fax: +370 5 236 23 38
Opening hours:
Technical Helpdesk: Mon-Sun: 24x7
Functional Helpdesk: Mon-Fri: 24x7
Emergency / Fallback: No special number
CCI information available on link
NIS (National Import System) - Services en ligne - Douanes - Luxembourg
National VAT requirements
Department/Entity: Administration de l'enregistrement, des domaines et de la TVA
Mail: viviane [dot] ries
en [dot] etat [dot] lu (viviane[dot]ries[at]en[dot]etat[dot]lu)
Phone: +352 24780437
National excise requirements
Department/Entity: IGDA – Service Accises
Mail: igda [dot] accises
do [dot] etat [dot] lu (igda[dot]accises[at]do[dot]etat[dot]lu)
Phone: +352 2818-2209
Other national requirements including P&R
Department/Entity: IGOS – Service Prohibitions et Restrictions
Mail: ProRes
do [dot] etat [dot] lu (ProRes[at]do[dot]etat[dot]lu)
Phone: +352 2456 9026 / +352 2456 9027 / +352 2456 9028 / +352 2456 9029
Opening hours: Mon-Fri: 08:00-17:00
National Helpdesk technical / functional questions mailboxesservicedesk
do [dot] etat [dot] lu (servicedesk[at]do[dot]etat[dot]lu)
Phone: +352 28 182 000 / Fax: +352 2818-9200
Opening hours: Mon-Fri: 08:00-12:00 and 13:00-17:00
Emergency / Fallback: Phone: N/A
CCI information available on link
Centralizētā muitošana | Valsts ieņēmumu dienests
National VAT requirements
Value Added Tax | Valsts ieņēmumu dienests
Registration of a VAT Payer of another EU Member State | Valsts ieņēmumu dienests
Department/Entity: State Revenue Service National Tax Board
Mail: vid
vid [dot] gov [dot] lv (vid[at]vid[dot]gov[dot]lv)
Phone: +371 67122003, +371 67120000
National excise requirements
Department/Entity: State Revenue Service National Tax Board
Mail: emcs [dot] helpdesk
vid [dot] gov [dot] lv (emcs[dot]helpdesk[at]vid[dot]gov[dot]lv)
Phone: +371 67120123, +371 67120128
Other national requirements including P&R
The national legislation of the Republic of Latvia currently does not set any specific restrictions or prohibitions regarding the use of a CCI
Information on restrictions or prohibitions set at the European Union level as well as by Latvian legislation can be obtained from the Integrated Tariff Management System (ITMS) ITMS and
Ierobežojumi un aizliegumi | Valsts ieņēmumu dienests
Department/Entity: State Revenue Service National Customs Board
Mail: ecustoms
vid [dot] gov [dot] lv (ecustoms[at]vid[dot]gov[dot]lv)
Phone: +371 67121 046
National Helpdesk technical / functional questions mailboxes ecustoms
vid [dot] gov [dot] lv (ecustoms[at]vid[dot]gov[dot]lv)
Phone: +371 67 120 813 / Fax: +371 67 120 809
Opening hours:
Mon-Thu: 08:15-17:00
Fri: 08:15-15:45
Emergency / Fallback: No special number
CCI information available on link
Simplifications and amendments in the EU Customs Data Model (EUCDM)
National VAT requirements
Department/Entity: Malta Tax & Customs Administration (MTCA)
Mail: ccihelpdesk [dot] mtca
gov [dot] mt (ccihelpdesk[dot]mtca[at]gov[dot]mt)
Phone: N/A
National excise requirements
Department/Entity: Malta Tax & Customs Administration (MTCA)
Mail: ccihelpdesk [dot] mtca
gov [dot] mt (ccihelpdesk[dot]mtca[at]gov[dot]mt)
Phone: N/A
Other national requirements including P&R
Department/Entity: Malta Tax & Customs Administration (MTCA)
Mail: ccihelpdesk [dot] mtca
gov [dot] mt (ccihelpdesk[dot]mtca[at]gov[dot]mt)
Phone: N/A
National Helpdesk technical / functional questions mailboxes
Phone: N/A
Mail: ccihelpdesk [dot] mtca
gov [dot] mt (ccihelpdesk[dot]mtca[at]gov[dot]mt)
Opening hours: N/A
Emergency / Fallback: N/A
CCI information available on link
National VAT requirements
Department/Entity: Expertisecentrum voor Grensoverschrijdende Vergunningen (ECGOV)
Mail: douane [dot] ecgov
douane [dot] nl (douane[dot]ecgov[at]douane[dot]nl)
Phone: N/A
National excise requirements
Department/Entity: Expertisecentrum voor Grensoverschrijdende Vergunningen (ECGOV)
Mail: douane [dot] ecgov
douane [dot] nl (douane[dot]ecgov[at]douane[dot]nl)
Phone: N/A
Other national requirements including P&R
Department/Entity: Expertisecentrum voor Grensoverschrijdende Vergunningen (ECGOV)
Mail: douane [dot] ecgov
douane [dot] nl (douane[dot]ecgov[at]douane[dot]nl)
Phone: N/A
National Helpdesk technical / functional questions mailboxes
NHD [dot] apeldoorn
DOUANE [dot] NL (NHD[dot]apeldoorn[at]DOUANE[dot]NL)
Phone: +31 881 56 66 55
Opening hours: Mon-Fri: 08:00-16:00
Emergency / Fallback: Phone: N/A
CCI information available on link
National VAT requirements
Department/Entity: Customs Department
Mail: Sekretariat [dot] DC
mf [dot] gov [dot] pl (Sekretariat[dot]DC[at]mf[dot]gov[dot]pl)
Phone: +48 22 694 50 05
National excise requirements
Department/Entity: Customs Department
Mail: Sekretariat [dot] DC
mf [dot] gov [dot] pl (Sekretariat[dot]DC[at]mf[dot]gov[dot]pl)
Phone: +48 22 694 50 05
Other national requirements including P&R
Department/Entity: Customs Department
Mail: Sekretariat [dot] DC
mf [dot] gov [dot] pl (Sekretariat[dot]DC[at]mf[dot]gov[dot]pl)
Phone: +48 22 694 50 05
National Helpdesk technical: helpdesk-eclo
mf [dot] gov [dot] pl (helpdesk-eclo[at]mf[dot]gov[dot]pl)
National Helpdesk functional questions mailboxes helpdesk [dot] cci
mf [dot] gov [dot] pl (helpdesk[dot]cci[at]mf[dot]gov[dot]pl)
Phone: +48 22 330 03 30 (calls from mobile Nr and from outside PL)
Phone: 801 055 055 (calls from PL landline numbers only)
Opening hours: Mon-Fri: 24/7, except 21:00-22:00
Emergency / Fallback: Phone: No special number
CCI information available on link
Alfândegas, Delegações Aduaneiras e Postos Aduaneiros Operadores Económicos
National VAT requirements
Department/Entity: DSIVA Direção de Serviços do Imposto sobre o Valor Acrescentado
Mail: dsiva
at [dot] gov [dot] pt (dsiva[at]at[dot]gov[dot]pt)
Phone: N/A
National excise requirements
Department/Entity: DSIECIV Direção de Serviços dos Impostos Especiais de Consumo e do Imposto sobre Veículos
Mail: dsieciv
at [dot] gov [dot] pt (dsieciv[at]at[dot]gov[dot]pt)
Phone: N/A
Other national requirements including P&R
Department/Entity: DSL -Direção de Serviços de Licenciamento
Mail: dsl
at [dot] gov [dot] pt (dsl[at]at[dot]gov[dot]pt)
Phone: +351 218813843
National Helpdesk technical / functional questions mailboxes pt-cci
at [dot] gov [dot] pt (pt-cci[at]at[dot]gov[dot]pt)
Phone: + 351 21 88 13 942 / +351 21 88 13 992
Opening hours: Mon-Fri: 09.00-13.00 and 14.00-17.00
Emergency / Fallback: No special number
CCI information available on link
Ministerul Finanțelor Autoritatea Vamală Română
National VAT requirements
Department/Entity: General Directorate for Customs Procedures and Excise Products
Mail: cci [dot] aut
customs [dot] ro (cci[dot]aut[at]customs[dot]ro)
Phone: +4021 315 58 58; +4021 315 58 55
National excise requirements
Department/Entity: General Directorate for Customs Procedures and Excise Products
Mail: cci [dot] aut
customs [dot] ro (cci[dot]aut[at]customs[dot]ro)
Phone: +4021 315 58 58; +4021 315 58 55
Other national requirements including P&R
Department/Entity: General Directorate for Customs Procedures and Excise Products
Mail: cci [dot] aut
customs [dot] ro (cci[dot]aut[at]customs[dot]ro)
Phone: +4021 315 58 58; +4021 315 58 55
National Helpdesk technical / functional questions mailboxes
Phone: +4021 315 58 58; +4021 315 58 55
Mail: cci [dot] prod
customs [dot] ro (cci[dot]prod[at]customs[dot]ro)
cci [dot] hd
customs [dot] ro (cci[dot]hd[at]customs[dot]ro)
Opening hours:
Mon-Thu: 08.30-17:00
Fri: 08:30-14:30
Emergency / Fallback: +4021 315 58 58; +4021 315 58 55
Link Information on CCL authorisation:
Tillstånd till centraliserad klarering
Link Information on how to fill in an application for CCL authorisation:
National VAT requirements
Department/Entity: Revenue department
Mail: valuation [dot] taxes
tullverket [dot] se (valuation[dot]taxes[at]tullverket[dot]se)
Phone: +468-456 55 50, +4631-63 36 35
National excise requirements
Department/Entity: Revenue department
Mail: valuation [dot] taxes
tullverket [dot] se (valuation[dot]taxes[at]tullverket[dot]se)
Phone: +468-456 55 50, +4631-63 36 35
Other national requirements including P&R
Department/Entity: Control department
Mail: forbud_restriktioner
tullverket [dot] se (forbud_restriktioner[at]tullverket[dot]se)
Phone: +4631-63 34 55
National Helpdesk technical / functional questions mailboxes npm [dot] cci
tullverket [dot] se (npm[dot]cci[at]tullverket[dot]se)
Phone: +46 771 520 520
Opening hours:
Technical Helpdesk: Mon-Sun: 00:00-23:59
Functional Helpdesk: Mon-Fri: 08:00-16:00
Emergency / Fallback: No special number
CCI information available on link
Portal Finančne uprave Republike Slovenije
Portal of the Financial Administration of the RS
National VAT requirements
Department/Entity: Customs Department
Mail: tajnistvo [dot] GFU-UC
gov [dot] si (tajnistvo[dot]GFU-UC[at]gov[dot]si)
Phone: +386 1 478 3886
National excise requirements
Department/Entity: Customs Department
Mail: tajnistvo [dot] GFU-UC
gov [dot] si (tajnistvo[dot]GFU-UC[at]gov[dot]si)
Phone: +386 1 478 3886
Other national requirements including P&R
Department/Entity: Customs Department
Mail: tajnistvo [dot] GFU-UC
gov [dot] si (tajnistvo[dot]GFU-UC[at]gov[dot]si)
Phone: +386 1 478 3886
National Helpdesk technical / functional questions mailboxessd [dot] fu
gov [dot] si (sd[dot]fu[at]gov[dot]si)
Phone: +386 5 297 6800
Opening hours: Mon-Fri: 08.00-20.00
Emergency / Fallback: No special number
CCI information available on link
Centralizované co... - PFS (financnasprava.sk)
National VAT requirements
Department/Entity: Customs department/Financial directorate of the Slovak republic
Mail: cci
financnasprava [dot] sk (cci[at]financnasprava[dot]sk)
Phone: +421-2-48 27 3232
National excise requirements
Department/Entity: Customs department/Financial directorate of the Slovak republic
Mail: cci
financnasprava [dot] sk (cci[at]financnasprava[dot]sk)
Phone: +421-2-48 27 3232
Other national requirements including P&R
Department/Entity: Customs department/Financial directorate of the Slovak republic
Mail: cci
financnasprava [dot] sk (cci[at]financnasprava[dot]sk)
Phone: +421-2-48 27 3232
National Helpdesk technical / functional questions mailboxes helpdesk [dot] ecs
financnasprava [dot] sk (helpdesk[dot]ecs[at]financnasprava[dot]sk)
Phone technical: +421 43 530 51 70 / +421 90 770 20 47
Phone functional questions mailboxes +421 24 827 32 30 / +421 90 570 62 22
Opening hours: Mon-Fri: 07.00-16.00
Emergency / Fallback: No special number
Mobile phone for out of business hours: +421 905 706 222