Shopping

When buying goods and services anywhere in the EU you have the same consumer rights concerning:

• Contract information
• Pricing and payments
• VAT - Value Added Tax
• Shipping and delivery
• Guarantees and returns

As a buyer, it is good to be aware of any safety risks of a product, and to check its energy consumption:

• Product safety
• Energy Labels

See also:

• Your shopping rights - an interactive tool to help you understand your rights when shopping in the EU
• Safety Gate - the EU rapid alert system for dangerous non-food products